• +44 845 034 4991
  • support@voiceport.co.uk

Frequently Asked Questions

How do I create an account?

To create an account just click on the “Signup” button located at main navigation. Then just follow the instructions, and in a matter of a few seconds you will be ready to use Voiceport

How can I login to my account?

  • Just go to the Login page  
  • Type your Account No.
  • Type your password.
  • Press Login button

How do I update my account information?

  • Log into account.
  • Go to “Account Page”
  • After editing your information, click the Save button and your information should be saved.

How do I make calls with my account?

See Ways to Access.

What is the rate per minute to the country I call?

You can Save 95%more on calls to international numbers. See Rates.

How do I make payments to my account?

  • Login to your account
  • Click on the make payment tab
  • Now select the amount, credit card you want to use
  • Click the proceed button and your account should be recharged now

Which access number should I use?

You will get the best rates if you use any one of access numbers. Most calling plans allow you to call anywhere in the UK/Germany (local) at the same price. If you are unsure about your plan please check with your provider to insure that you will not incur an additional cost.

Can I safely enter my credit card number on your website?

Yes, all of our members’ personal information is stored safely behind our firewall. All online transactions are handled with the highest level of security. We incorporate Microsoft SSL (Security Socket Layer) into our website and employ the latest encryption technology to prevent our members’ information from being intercepted.

How do I make calls from a non-registered phone number?

  • Dial the access number
  • When prompted enter your account number followed by the PIN no.

How do I add additional phone numbers to my account?

When you sign into your account there will be a tab called "Register CLIs". You will be able to add nine additional phone numbers to your account.